Managing e-behaviors: Technopath, technophile, technophobe... How to motivate 2.0 employees, Jean-Michel Rolland

Computers, the Internet, Smartphones, tablets, videoconferencing, social media... we are all, whatever our generation, affected by New Information and Communication Technologies. And we must adapt, with varying degrees of success, to their use. Whether addicted or resistant, everyone adopts a particular behavior towards these tools that are transforming the way we work and communicate in companies.

In this context, how can we foster participation, responsibility, and autonomy? How can we identify individual skills and preferences? Based on a precise analytical framework, the author deciphers 12 e-behaviors that managers must identify and take into account to better interact with their employees and enable them to work more efficiently and without additional stress.

Through tests and numerous case studies, Jean-Michel Rolland provides methods and tools to better lead and motivate 2.0 employees and establish rules for effective e-communication and e-management.