Calmann-Lévy
Confessions of a Mole at Pôle Emploi, Gaël Guiselin, Aude Rossigneux
Confessions of a Mole at Pôle Emploi, Gaël Guiselin, Aude Rossigneux
SKU:9782702140840
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A scathing and explosive account, a damning assessment of Pôle emploi.
What if Pôle emploi was preventing people from finding work? As the economic crisis has sent unemployment figures soaring, everything is going wrong. Overwhelmed and depressed staff, lack of information and training, a culture of profitability and privatization of missions: the ANPE-Assédic merger is proving very difficult.
The leitmotif? Hit the numbers. Reduced time for each jobseeker, deregistration for trivial reasons... Overall, Pôle emploi seems to view every applicant as a potential fraudster, a permanent suspect. Even more serious, reforms are coming so fast that agents don't have time to absorb them. What about jobseekers?
As a Pôle emploi advisor and former long-term unemployed person, Gaël Guiselin has an advantage: he knows both sides of the counter. In this angry book, he provides a damning assessment but also offers tips on how not to get crushed by the administrative machine. A salutary little book.
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